shipping terms

Captainsticker.com – Terms and Conditions

By agreeing to our Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach of violation of any Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks of devices. Credint card information is always encrypted during transfer over networks.

Effective Date 03.11.2020

Conditions of use

Welcome to Captainsticker.com / Qualproof Oy, business indentity code: FI19590485. Prices include taxes paid in Europe. Additional charges for custom clearance must be borne by the recipient, we have no control over these charges. Customs policies vary widely from country to country, you should contact your local customs office for more information. We reserve the right to make changes to our pricing and shipping rates.

Terms of Sales

www.captainsticker.com is an internet service that allows you to purchace products through our online webshop. If you make a purchase form the online shop www.captainsticker.com you agree to our terms and conditions.

Payment Method

Requested product price and shipping costs are charged when ordering the product. you may purchase products form our Online Shop Captainsticker.com through following services: Klarna of PayPal. It is your responsibility to be aware of the international service charges that your credit card issuer may charge. We do not offer a receipt for these fees, nor will we refund any payed custom or tax fees. When placing an order, you agree that any and all information you give us is accurate and complete. If your order cannot be processed, you will receive an email from us telling you the reason why and our proposed solution.

Delivery Time

Our delivery time to Europe is estimated at approximately 10 business days. Business days do not include weekends. Shipping transit times vary, and Captainsticker.com assumes no responsibility for delays caused by shipping carriers, weather of any damages resulting from failure to receive a job on time. Your order may arrive late due to unforeseen delays in service, the breakdown of equipment etc. All mailing delivery dates are estimates, not guarantees.

Delivery and Shipping Charges

Our delivery (shipping) charges include postal services and packing. You can check delivery charges after selecting payment and delivery methods and choices. We deliver your order by mail and larger orders with third party shipping company.

Returns and Refunds

Because all our products are custom made and printed according your request (when you place your order) they are not eligible for a refund or returns.

Defective or Damaged Products and Problems with Shipping

If your purchase is any way defective, damaged or does not correspond to the ordered item (e.g. different material), please contact us as soon as possible with your proof of purchase [email protected]. Contact us also with no delay if your order is lost during shipping. Take notice: We offer (for an additional fee), and highly recommend purchase of order tracking service in order to track and guarantee successful delivery of purchased items. When using free delivery service by mail without order tracking service captainsticker.com ‘s responsibility is limited to preparing your mailing and completing delivery to Postal Services.

Reclamation about damaged of false product delivery needs to be made within 14 days from delivery of product. If package has been damaged during delivery reclamation needs to be made immediately to the shipping company.

The dilvered product is not deemed faulty if any of the following cases:

a) if delivered product follows approved digital proof, but proof contains errors (such as typos) that the customer has approved.
b) if the delivered product slighty differs in color, compared to accepted printed proof. Note that digital proofing required a calibrated monitor.
c) if the delivered product has slight imperfections compared to accepted proof, but the imperfection cannot be deemed as the prdocers fault due to technicaö limitations.
d) at most 0,5 % of delivered units are of lesser quality due to print imperfections, and at most 0,5 % of delivered units are of lesser quality due to finishing such as laminate imperfections.

References and Customer testimonials

We reserve the right to use:

– client’s company name
– uploaded images and/or photos of final products

for marketing purposes, if not otherwise specified by the customer during order placement.

Additional information

We reserve the right to make changes to our delivery terms. By using our online shop captainsticker.com your agree to our current terms and conditions.